Guides, FAQs, and support tickets · We're here to help

Nectar Eats - Knowledge Centre
Resource LibraryMy support ticketsSubmit a ticketBack to main site
All articles
General Help

How do I submit my menu?

1 min read

1. Complete Your Onboarding.

We review your application. You sign the Partnership Agreement.

2. Fill out the Template.

We email you a menu template. You list your dishes. You add your pricing. You flag all dietary requirements. You upload high-quality dish photos.

3. Review and Go Live.

We build your digital menu. We send a preview link. You approve the final layout.

4. Manage Your Menu.

We train your team. You edit items yourself. You update ingredients in real-time.

Frequently asked questions

(Microsoft Excel)

(24-48 hours)

(Yes, this is to safeguard customers and must be updated regularly)

Was this article helpful?
0 found this helpful · 0 did not
Still need help?

If this article did not answer your question, you can submit a support ticket and our team will follow up.

Submit a ticketMy support tickets

Popular articles

General Help
Allergy & Dietary Information
Popular

Allergen & Dietary Safety Guidance for UK Restaurant Orders

Customers must clearly declare any major allergens, dietary needs, or special cooking instructions when ordering. Always confirm cross‑contamination risks directly with the restaurant for safety.

3 min read
General Help
Popular

How to set up your Orderpad Device

Getting your new Orderpad ready is quick and straightforward. Follow the steps below to set up your device and start taking orders smoothly.

1 min read
General Help
After Sales Support
Popular

How do I leave a review?

To leave a review, log in to your Nectar Eats account and head to your order history...

1 min read

Related articles

General Help
Popular

How to set up your Orderpad Device

Getting your new Orderpad ready is quick and straightforward. Follow the steps below to set up your device and start taking orders smoothly.

1 min read
General Help

Join as a delivery partner

Apply to deliver with Nectar Eats in your area.

4 min read
General Help

Join Nectar Eats as a restaurant partner

Register your restaurant and start receiving online orders.

5 min read
General Help

Getting started with Nectar Eats

Create an account, browse restaurants, and place your first order with confidence.

4 min read