Cookies Policy

This policy explains how we use cookies and similar tracking technologies in compliance with the UK GDPR and the Privacy and Electronic Communications Regulations (PECR).

What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help the site recognise your device, store preferences, and track user behaviour to improve your online experience.

🔒 Strictly Necessary Cookies

  • Status: Always active.
  • Purpose: Required for core site security, user sign-in, and basic operations.
  • Examples: Remembering shopping basket items, securing checkout, and maintaining language choices.
  • UK Law: Exempt from consent requirements under PECR as they are essential to provide the service.
  • Note: Deactivating them via browser settings will break core site functionality.

⚙️ Functional Cookies

  • Status: Optional.
  • Purpose: Personalise your experience by remembering your settings and identity.
  • Examples: Keeping you logged in across sessions and maintaining visual website layouts.

📈 Analytics & Performance Cookies

  • Status: Off by default.
  • Purpose: Help us measure traffic and understand how visitors interact with our pages.
  • Examples: Google Analytics tracking for page visit duration and popular content.
  • Impact: Opting in helps us improve site speed, navigation, and overall performance.

📣 Marketing & Social Network Cookies

  • Status: Off by default.
  • Purpose: Deliver tailored advertisements and prevent the same ad from repeating.
  • Examples: Facebook and Google pixels for remarketing and social media logins.
  • Impact: Disabling these will not reduce ads, but they will be less relevant to your food and dietary interests.

⏳ Data Retention and Storage

  • Session Cookies: Temporary cookies are deleted automatically when you close your web browser.
  • Persistent Cookies: Remain on your device for a set period or until you manually delete them.
  • Data Security: Cookie data is encrypted and handled in line with our privacy policy.

🤝 Third-Party Data Sharing

  • External Providers: We use trusted third-party services (like Google and Facebook) to analyse usage and serve ads.
  • Data Transfers: These companies may combine collected data with information you provided to them elsewhere.
  • Control: You can block third-party tracking specifically through your browser privacy settings.

👶 Children's Privacy

  • Age Limit: We do not knowingly target or collect cookie data from individuals under the age of 13 under UK GDPR guidelines.
  • Protection: If you believe a minor has provided cookie data without consent, please contact us immediately.

📝 Managing Your Preferences

  • Consent: Your choices are securely saved on this specific device.
  • Changes: Withdraw or update your consent at any time via the Cookie Settings link.
  • Location: Access these settings via the icon at the bottom left-hand side of your screen.
  • Browser Controls: You can also configure your browser (Chrome, Safari, Firefox) to reject all cookies.

📧 Contact Us & Support

If you have any questions about this Cookie Policy or your data rights, you can contact us through the following channels:

  • Email: privacy@nectareats.com
  • Support Centre: Visit our Support Website for further assistance.
  • Regulatory Body: You have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) if you believe your data has been mishandled.
  • Disclaimer: This text is for informational purposes and does not constitute legal advice.

Updated: 13th May 2026.